Ventajas: The car was nice
Desventajas: The customer service was horrible
Ventajas: They never picked me up at the airport or answered their phone
Desventajas: The sales representative was very misleading and continuously trying to up sell products . After we received our final invoice via email, there was a $67 charge for adding an extra driver . We were never informed about this charge . The representative simply said , maybe you should have your wife’s drivers license on file in case she wants to drive . We agreed and provided it not knowing there was a charge.
Ventajas: Staff friendly drop off easy
Desventajas: More people at desk
Desventajas: I called the number to be picked up and no one ever called me back. I never did get a rental car
Ventajas: No comment. A car was not received so I did not return a car here.
Wait time for pickup from airport and to pick up car was long
Ventajas: Wait time for a shuttle from the airport to car lot was quite long. We waited nearly 20 minutes. They claimed to have 2 vans running back and forth, yet in that time we didn’t see another van at all. One of the downfalls of waiting so long was that then there was a full van of people also renting cars. There was only 1 guy manning the car rentals. So everyone had to wait. It takes about 5-10 minutes per person to complete the car rental process. So you can imagine how long we waited to finally get on the road and headed towards the beach. Once we finally reached the counter and got through the process we were given a free upgrade as a complimentary birthday gift from the gentleman to myself. Car was brand new and was very nice. Overall, for the price of the rental compared with all of the choices, I will most likely give EZ rental another try next time I’m in Florida.
Desventajas: The wait time for the shuttle and to get through the process of checking out cars with only one staff member working.
Desventajas: Wait time for van. Didn’t answer phone.
needed to change pick up time and no one would answer or return calls.
Desventajas: could not get ahold of anyone to change pick up time, would not hold car after my flight was canceled
Desventajas: Contract was not clear, signed screen, not paper.
manager was not willing to discuss
no process for returns, just leave the car, no receipt, etc..
OFF site location
Ventajas: New vehicle
Drop off process was easy
Good shuttle guys
Desventajas: Rented a SUV and got a minivan instead Got charged more taxes, $50 on top of the taxes charged from kayak purchase. When I asked the guy I checked in with how his night is, his response was, I’m here...
Not worth it!
Ventajas: flying into RSW, the rental is off site, whereas the major rental brands are on site. Also it had us signed up for a manual transmission. The shuttle took 40 minutes to come. They would not answer the phone. We forfeited our fee and quickly made a reservation with enterprise.
Desventajas: Shuttle, customer service
En promedio, un auto de renta desde E-Z Rent-A-Car a Fort Myers cuesta $29 por día.
El tipo de auto más reservado desde E-Z Rent-A-Car en Fort Myers es Grande (Chevrolet Malibu o similar)
E-Z Rent-A-Car tiene 1 punto de renta en Fort Myers. Echa un vistazo a nuestro mapa de puntos de renta de E-Z Rent-A-Car y encuentra los mejores autos de alquiler cerca de ti.
No (según nuestros datos)