Ventajas: First time using Hertz. I liked the fact that my reservation was completed. Excellent staff except for the manager. I returned a day earlier and was running late. Called to let them know. They said no problem that I would get the day back free. Until.....
Desventajas: I recommend leaving the car as dirty as possible and only filling the tank to where they gave it to you upon return. I spent good money cleaning and filling tank higher than was given. Just to be appreciative. Upon return a female was working and thanked me for washing and removing all the sticky residue left on the vehicle from previous stickers. She nor other employee had a problem giving me the extra day back. Then all of a sudden she had to leave to pick up someone and the manager took over. My return time was 1pm according to my reservation. He said he would not give me the extra day back. I was taken back. I explained how it was only 2 hours and called to confirm previous. He said angrily that that was my perogative to clean and fill the tank.and he owed me nothing. I tried to explain the case about what the other employees said to no avail that he had authority. I did start to loose my cool. So I slid my credit card across the counter for him to pick up. He began yelling at me saying " DONT THROW THAT AT ME!!!!. that's when I lost my cool completely. I said "I didn't throw it at you. But if you would like me to? I would throw it at you. (Be assured I didn't say I was going to throw it unless he wanted me to). Then he decided to kick me out of the store and call the police. Best first experience ever had with Hertz. And because of their wonderful customer service it will be the last. I will tell anyone not to rent from Hertz because of their WONDERFUL!! customer relations. I have always rented from Enterprise. Never ever had a problem. Now I understand why Hertz is going out of business. Bad apples always spoil the bunch. I don't usually leave negative comments but this really got my goat.
Desventajas: Allowed booking whwn rhey were closed. Was not able to get a car.
Ventajas: Staff and ease of transaction
Ventajas: Cost and a drop-off location on Marco Island
Desventajas: Blaring Latin music upon starting the car. I was unable to see how to turn it off so I went to another car. It was VERY rude for whoever was last in the car to leave their choice of music playing. I can hear blaring Latin music at the beach. That one item was the reason for my negative review.
Desventajas: everything fine
Ventajas: Staff was friendly and efficient
Desventajas: Lower cost would have been better
Ventajas: Easy and affordable. Nice vehicle.
Desventajas: Car wasn't excessively dirty but needed a detailed cleaning to get previous renters dog hair out
Desventajas: I am gold card member, however was turned away at the premium counter
Ventajas: easy drop off
Desventajas: newer car
Ventajas: The lady at drop off was very nice.
Desventajas: Manager “John” at Pine Ridge location in Naples Fl was terrible
Ventajas: Not much
Desventajas: Hertz could have hired someone with a minimum of service attitude
Ventajas: Helpful, kind, professional, and not pushy with trying to make you buy all the extra stuff
Desventajas: It is always nice to have shorter lines
En promedio, un auto de renta desde Hertz a Fort Myers cuesta $39 por día.
El tipo de auto más reservado desde Hertz en Fort Myers es Grande (Chevrolet Malibu o similar)
Hertz tiene 6 puntos de renta en Fort Myers. Echa un vistazo a nuestro mapa de puntos de renta de Hertz y encuentra los mejores autos de alquiler cerca de ti.