Desventajas: I was NOT notified that you were taking a 200 dollar deposit when I booked with Kayak. When will I get that returned to me?
Desventajas: Ten days in advance, I paid and reserved an SUV for noon on 9/26/2020. When I arrived at 11:55am, I was told they had no vehicles available. I was told to come back later (2 pm) and they MIGHT have a car available then. Poor customer service. I had to change my plans and wait to pick up a vehicle from another company the next day as well as pay for another rental. I was told to call the Hertz customer service line to get a refund. I called and the representative told me they had no cars available at any of their locations. I requested a refund, I was told I would be refunded and emailed within an hour of the receipt showing the refund. That never happened. I am now disputing the charges with my credit card company.
Desventajas: We reserved a car about 3 hours before we needed it (emergency situation) and when we arrived they told us there were no cars!? If there are not cars, do not allow people to make reservations thinking they have a car! We would have gone somewhere else. Awful.
Ventajas: I booked a car the previous night and when I showed up they said they booked my car to someone else. I understand it was it was a surge weekend but a service like this should inform the customer so they are not left stranded. Not inclined to come back.
Desventajas: Inform the customer if you are unable to fulfill a rental agreement.
Desventajas: Scheduled a car far in advance to take my family on vacation. The store closed at 5:30, and we received a voicemail at 6 stating that the didn’t have a car. Thinking that they just didn’t have my rental car type, I started to leave for Hertz and called. Sure enough they “had no cars” when I called on my way for my reservation. They “refunded” my money but I ended up spending $150 more and had to scramble to find a car for a family vacation. What a poor way to do business. Save your time and $ and book with a different company. Very disappointing!!
Ventajas: Picking up the car at the airport location was very easy. Outside of them trying to find a car for me, pretty seamless
Desventajas: Car wasn't that clean and smelled like smok
Ventajas: Took a long time to get picked up. Girl at the counter kept getting told my reservation of a truck was negative. Took several different call’s back and forth Drop off was excellent.
Desventajas: Better communication between front desk and parking garage where the cars are kept.
Ventajas: It was a good car. That was very dependable.
Desventajas: The car smelled horrible, the cars gas only had a quarter of a tank, it’s key fob was broken so you had to manually open and lock the car, and the man working at this location was very rude. I will not be using the Shadeland Hertz location ever again.
Ventajas: Staff was friendly
Desventajas: Car was not available at the airport as I reserved. I was not informed of this. Cost me $60 in Uber charges to get to and back from the car after drop off.
Ventajas: Quick pick up and drop off. Great car, with good gas mileage.
Desventajas: We did not rent the car, had to find one at a different agency to leave on vacation and nothing was as we were told on the website. Don't use Hertz, ever. Added costs of $450.
Desventajas: There were stipulations that were not communicated with me prior to booking. The employees were not willing to bend on those unknown stipulations. They also charged me extra for an extra driver, despite the fact that I booked the rental in my name.
En promedio, un auto de renta desde Hertz a Indianápolis cuesta $39 por día.
El tipo de auto más reservado desde Hertz en Indianápolis es Mediano (Hyundai Elantra o similar)
Hertz tiene 2 puntos de renta en Indianápolis. Echa un vistazo a nuestro mapa de puntos de renta de Hertz y encuentra los mejores autos de alquiler cerca de ti.