Ventajas: It was $345 all-in for a 9 day rental. Good value.
Desventajas: The Vassar Street Hertz location looks like it's on-site at the Reno Airport when you Google map it. It is not. And there is no shuttle to take you there. Drop off is a big question mark. I dropped my keys in the dropbox, but the box says I needed to fill out a rental form including mileage then put my keys inside an envelope. There are no pens, forms or envelopes anywhere. I just dropped the keys in the box, hoping I won't get charged a penalty. Then I walked over a mile to the airport with luggage.
Ventajas: Staff was friendly and car was awesome
Desventajas: Last time I order Compact or economy car and I get SUV it will be great if I get same car I ordered
Ventajas: everything ok
Desventajas: they did not mention wich sort of gasoline to put in so we could'nt make the full tank and they charge 100 dollars for it worthing 30 dollars
Ventajas: There was no car pick up. The rental office was closed when we arrived. Had to get Lyft to take us back to the airport and rent there.
Desventajas: It would be nice if it told the rental office hours when booking. We had no idea that they would close at noon on Saturday.
Ventajas: Dropoff was easier than expected, especially since it was around 4 AM. A staff member was there to take the keys.
Desventajas: Signage indicating where the pickup area is located within the garage could be a bit more obvious.
Ventajas: Nothing they stole my money and didn’t give me a car
Desventajas: They could have actually honored our agreement and provided me a car. Or not stolen my money.
Ventajas: No they were awful Both at pickup and drop off.
Desventajas: Two different employees. I will never use hertz harrahs again!!!!!!!!!
Desventajas: We reserved a vehicle for the day and time. There were no vehicles in our size available at the scheduled time of pickup. They had no other cars available either. They had just gotten back their largest car in the fleet but we ended up having to wait 30min for it to be cleaned.
Desventajas: The car we paid 3 weeks in advance for was not available when we arrived at the scheduled time. An upgrade vehicle was available but they charged us $20/day. They should have offered the upgrade at no additional charge. Also no shuttle to their location one mile from the airport. We had pay a taxi.
Ventajas: I didn't like nothing about it. I was refused the car that I had prepaid for. The manager at the location was extremely rude and I believe a racist. I've filed a complaint with the Better Business Bureau, contacted the non-emergency 911, and wrote reviews of my awful experience.
Desventajas: Fire the manager at the Harrah's Reno location. He made a point to inform me that he was the manager of the location and he can say and do what he pleases. He denied me the car I had prepaid. He alleges that the car wasn't available; however, he was trying to forcefully have me to upgrade the veh
Ventajas: In and out. Thank you very convenient
Desventajas: Did not have Car on appionted site, sent us to second site also no car, forced to ( upgrade to large PU ) or no vehicle, had a corola reserved , good gas and easy to drive in mountain passes, did not get what was reserved or whated. Very unhappy with it all. John
En promedio, un auto de renta desde Hertz a Reno cuesta $62 por día.
El tipo de auto más reservado desde Hertz en Reno es Mediano (Hyundai Elantra o similar)
Hertz tiene 4 puntos de renta en Reno. Echa un vistazo a nuestro mapa de puntos de renta de Hertz y encuentra los mejores autos de alquiler cerca de ti.