Valoraciones de viajeros
Opinión general
8,4
Excelente
Basado en 13.717 opiniones
Abordaje
8,7
Confort
8,4
Tripulación
9,0
Entretenimiento
8,0
Comida
7,8
Encuentra vuelos baratos en Southwest
Ida y vuelta
Económica
Información sobre Southwest
| Código IATA | WN |
|---|---|
| Rutas | 4455 |
| Ruta principal | Dallas Love Field a Denver |
| Aeropuertos en los que opera | 109 |
| Aeropuerto principal | Denver |
Comentarios recientes
Puntuación de viajeros
2180
1086
640
272
146
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10,0
Desventajas: Very nice and comfortable flight, my only priority is being able to have legroom and that was available
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9,6
Ventajas: everything was great
Desventajas: everything was great.
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2,0
Ventajas: Nothing
Desventajas: On time please
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2,0
Desventajas: The staff was rude, inconsiderate and allowed multiple passengers to sit in a sauna. At one point after multiple people had complained both staff members grabbed jackets and said they were going to turn up the heat because they were cold. Multiple people stated they were sweating so much they were wet. Also, social distancing is a joke with southwest.
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2,0
Ventajas: Nada me dejaron amanecer en el aeropuerto
Desventajas: Todo me trataron muy mal
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5,5
Desventajas: Crew did not ensure passengers unloaded row by row and just allowed members in the back to attempt to rush past front row passengers
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4,0
Ventajas: Getting home less than 6 hours late.
Desventajas: Check in procedures made us miss our flight. Many hundreds of people in line in De ver wrapping around the whole upstairs. When we got on the flight we sat for 35 minutes due to lack of ground crew.
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5,3
Desventajas: The boarding process is terrible
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2,0
Ventajas: The flight was delayed and they did not enforce the rule for everyone to wear masks while on the plane.
Desventajas: They could make sure that racist anti maskers are not allowed to board and fly when they do no comply with the rules.
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9,0
Ventajas: EMpty seats
Desventajas: WiFi was terrible. Disconnected multiple times from web apps.
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10,0
Ventajas: Fast.
Desventajas: Weather.
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10,0
Ventajas: Flights were on time and crew was great. Easy connecting flights.
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6,8
Desventajas: Although I purchased the in-flight wifi on the first leg of my journey, my tablet didn't connect properly to the wifi until we were at least 30 minutes into the flight. Luckly, I had downloaded some shows prior to boarding just in case.
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6,8
Desventajas: I purchased the in-flight wifi to watch my own entertainment, but the wifi only allowed me to surf the web. I could not use Hulu, Netflix, Amazon Prime Video, CBS, FOX Now, or play my games.
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4,0
Ventajas: Crew was nice
Desventajas: Wi-Fi was terrible
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9,0
Desventajas: You need larger seats
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8,8
Ventajas: Really funny flight attendant
Desventajas: Food options
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2,0
Desventajas: I made sure to have enough time from slc to den then to yyc. But flight to Denver got moved back 5 hours or more. Told the ticket person I am taking SWA to Denver so I could still make YYC. She said no problem and made the change but then deleted me to yyc. I just barely made the next flight to yyc after talking to the Denver agent for 20 minutes. All good to yyc and she did great
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3,6
Desventajas: Deboarded and boarded 3x. Total shi* show.
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10,0
Desventajas: Left on time and got in ten minutes early. Slept the entire way!
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6,8
Desventajas: Used southwest to have open middle seats and safer travel due to Covid. Was notified only 2 days before that flights would be full! Too late to rearrange all our travel plans. Other than masks on, the planes and waiting area were crowded. Social distancing was nonexistent and impossible. Did not remotely live up to safety standards we were led to expect while flying during COVID :(
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3,3
Desventajas: A on time flight.
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10,0
Desventajas: Good mix of snacks but no sodas anymore.
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10,0
Ventajas: The covi protocol
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10,0
Ventajas: The flight was about half full, so I got my own row. Everyone was great.
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6,6
Ventajas: They allowed those on the RDU flight to board before everyone.
Desventajas: Middle seats weren't empty
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5,0
Ventajas: Attendants greeting on plane were nice.
Desventajas: the attendants did NOT explain to those going on to Dallas that we had to deplane and get back on and then told us that it was a different plane and gate. I could very well have missed the flight. The process was NOT explained whatsoever.
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10,0
Desventajas: Yes
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8,0
Desventajas: I wish the staff at ticket counter advise me to take Hawaii approved Covid test at terminal, since my test results were not accepted when I landed in Hawaii. Thanks! Now I have to quarantine for my vacation!
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9,0
Ventajas: Prices
Desventajas: Free wifi
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7,2
Ventajas: The crew was very friendly and courteous
Desventajas: The amount of time we waited to get our luggage from baggage claim
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10,0
Ventajas: The landing was smooth as silk!
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8,0
Ventajas: Crew took covid seriously
Desventajas: The flight was empty enough for ppl to have their own rows
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8,5
Desventajas: Everything was fine!! KEEP MIDDLE SEATS OPEN LONGER, please!
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8,4
Ventajas: We left on time and got to our destination early.
Desventajas: Southwest needs to work on their boarding. If you pay for early bird you should board by number. The way it is now, as long as you fit within the range people board whenever.
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9,2
Ventajas: Middle seat open
Desventajas: Nothing
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10,0
Ventajas: great crew
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7,3
Ventajas: In flight entertainment
Desventajas: Boarding process
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10,0
Ventajas: I was grateful for the social distancing and the crew was very pleasant.
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8,6
Ventajas: I always fly southwest because they are very efficient. Their fleet is the same Boeing 737, and the boarding process is universally the same. Flights are consistently on time and even during this challenging time, they kept the middle seat open on all their flights, a true testament to just how much they really care, especially when so many other airlines are just jamming everyone on the flight because they could careless about anything but their own bottom line. Southwest is the best and they prove it every single time!
Desventajas: My sunglasses were stolen in the airport, but reporting everything to lost and found did not help because the sunglasses were stolen, meaning someone found them and did not return them to lost and found. They don’t help with crime and even when the theft was reported to police, they did not take advantage of the cameras to see who stole the prescription sunglasses. This was very unfortunate because the person could have been caught in the act.
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2,0
Desventajas: Mask NAZIS. Illogical
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10,0
Ventajas: They were pleasant.
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10,0
Ventajas: Amazing crew....costumed for Halloween!
Desventajas: Would like to have had a glass of pop but water only (due to Covid?)
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10,0
Ventajas: Really enjoyed my conversation with Ron and the Southwest gift he gave. It was a fun journey today and a great way to end my holiday!
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10,0
Ventajas: Muy a gusto con el servicio
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10,0
Ventajas: Blocking middle seats was a critical requirement. Otherwise, we wouldn't have flown. Seat rows seemed to have very good leg room.
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10,0
Ventajas: Blocking middle seats was a critical requirement. Otherwise, we wouldn't have flown.
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10,0
Ventajas: Southwest is always amazing and do all they can to make you feel welcome and comfortable
Desventajas: Nothing really it was great
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7,0
Desventajas: Better snacks
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6,0
Desventajas: Too cold, horrible Tasting snacks, serve alcohol
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10,0
Ventajas: Comfy seat, felt safe.
Desventajas: Nothing
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7,6
Ventajas: The crew did a great job taking care of everything in the new Covid environment.
Desventajas: The only real complaint (not Covid related) I have is that it is almost impossible to understand what announcements are being made from the cockpit - I don't know if it's the person speaking or the audio system itself. I was near the front - row 10 or so - and only understood about 10% of the words. I heard others mention that as well.
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6,4
Ventajas: The plane was in great shape. The crew was friendly and helpful (other thank the issue below).
Desventajas: I was very disappointed in the crew's lack of any effort to get people to wear their masks on board. All the announcements were made about mask requirements, but more than one passenger was not properly wearing their mask. The crew even watched travelers in the aisle wearing their mask well below their nose--and even had one conversation with one child (way over age 2) not wearing a mask--without doing anything about it.
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6,0
Desventajas: Very thirsty, no water available.
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10,0
Ventajas: The crew was awesome, and the flight was smooth!
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10,0
Desventajas: Enforcement of face nasks
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5,5
Ventajas: Comfortable seats.
Desventajas: There was a lady walking back and forth in the aisle much of the flight. She had her mask below her nose and the crew on board did not tell her to cover her nose. One crew member even had a 30 second face to face conversation with her and didn't ask her to adjust her mask. Also was very disappointed they did not do temperature checks on either flight we were on.
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10,0
Desventajas: If everyone would wear their damn masks
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6,4
Ventajas: Delayed flight, medical emergency, understandable, flight crew communication was non existent.
Desventajas: Keep passengers up to date on why delays, after the medical emergency delay.
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10,0
Ventajas: Crew was funny and pleasant.
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Estado del vuelo
Mapa de rutas de Southwest
Principales aeropuertos en los que opera Southwest
- Aeropuerto Denver (DEN)
- Aeropuerto Chicago Midway (MDW)
- Aeropuerto Baltimore/Washington (BWI)
- Aeropuerto Dallas Love Field (DAL)
- Aeropuerto Phoenix-Sky Harbor (PHX)
- Aeropuerto Las Vegas McCarran (LAS)
- Aeropuerto Houston Hobby (HOU)
- Aeropuerto Nashville Intl (BNA)
- Aeropuerto Atlanta Hartsfield-Jackson (ATL)
- Aeropuerto Orlando (MCO)
- Aeropuerto San Luis Lambert (STL)
- Aeropuerto Oakland (OAK)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto San Diego (SAN)
- Aeropuerto Sacramento Intl (SMF)
Información de contacto de Southwest
- WN Código IATA
- +1 800 435 9792 Llamar
- southwest.com Visita
Política de cancelación de Southwest
Según avanza la situación con el coronavirus (COVID-19), Southwest actualizará sus políticas en concordancia. Ponte en contacto con Southwest directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de Southwest aquí: Southwest Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.