Valoraciones de viajeros
Opinión general
7,3
Bueno
Basado en 22.827 opiniones
Abordaje
7,5
Confort
7,2
Tripulación
7,9
Entretenimiento
6,9
Comida
6,8
Encuentra vuelos baratos en British Airways
Ida y vuelta
Económica
Información sobre British Airways
| Código IATA | BA |
|---|---|
| Rutas | 468 |
| Ruta principal | Berlín Brandenburg a Londres-Heathrow |
| Aeropuertos en los que opera | 195 |
| Aeropuerto principal | Londres-Heathrow |
Comentarios recientes
Puntuación de viajeros
2489
2070
1623
796
756
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8,0
Ventajas: Promptness
Desventajas: Food offering
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8,3
Ventajas: Prompt
Desventajas: Food offering
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9,6
Ventajas: I was upgraded to first class because the flight was not full. So that was truly a blessing! And the service was great!
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4,3
Ventajas: The limited amount of people flying
Desventajas: Updated tv and movie selection
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5,6
Desventajas: How many people allowed to travel per plane during COVID
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6,6
Ventajas: Crew members were very friendly and checked our bags for free.
Desventajas: Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people.
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9,6
Ventajas: Crew was super polite and attentive. New modern equipment.
Desventajas: The EROSNOW channel was very heavily cut and censored, I feel like I still need to watch those movies again somewhere to understand what happened.
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3,5
Desventajas: Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again
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10,0
Ventajas: Overall great
Desventajas: Nothing
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5,0
Ventajas: The move choices were good. The food and wine options were decent.
Desventajas: The boarding process was confusing. Once boarding began, there was no attention paid to distancing guidelines. I heard the crew make announcements about mask requirements but never saw anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin. Even though I only counted fewer than 20 passengers for over 100 seats, upon boarding, three solo passengers were assigned to sit in adjacent seats, with me in the row directly in front of them and another passenger in the row directly behind them. There was no precaution to space out passengers whatsoever. I had tried to choose my seating during check in but the online app was difficult to understand what seats were actually open or taken. Once I boarded it was clear the online information was incorrect. With so few passengers, the gate crew could easily have taken the time to review seating and re-seated customers for improved health and safety. This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe.
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4,0
Desventajas: Crew could have reprimanded people not wearing their masks or not covering their noses. The airline could have kept middle seats open to instill more confidence in flying.
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9,3
Ventajas: Gemma Crane was excellent! She knows the benefit to a cup of tea and made me feel very special for the entire flight. Thank you Gemma.
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8,6
Desventajas: Toilets are not good
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5,6
Ventajas: Flight was fine.
Desventajas: Crew was not very friendly.
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5,3
Ventajas: From JFK to London, staff was friendly.
Desventajas: From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on. From London to Edinburough, the crew was somewhat rude.
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2,0
Desventajas: Cancelation policy
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2,0
Ventajas: I purchased business class food was uneatble cald sandwich
Desventajas: Staff unfriendly
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10,0
Ventajas: Nice crew
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8,0
Ventajas: Seating was comfortable though a tad bit cramped.
Desventajas: Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)
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2,0
Ventajas: Flight was cancelled
Desventajas: If flight took place
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2,0
Ventajas: Flight was cancelled
Desventajas: If flight took place
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10,0
Desventajas: Nothing!!! It was a great flight!!!
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10,0
Desventajas: Nothing
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10,0
Ventajas: The crew were amazing, kind and attentive. My seat 30H had the ultimate leg room ( I am 6' 4") so it was fantastic for me. The food was quite tasty. Really enjoyed the humorous BA video for the safety
Desventajas: No
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8,5
Ventajas: Boarding was quick and expedient. I was worried the flight might have been held up because Schiphol airport is too small to handle its increasing air traffic and is often backed up with planes waiting on the tarmac to dock or take off. But it was an early morning flight and everything went smoothly. We landed on time, disembarked efficiently, and were on our way.
Desventajas: Everything was great.
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10,0
Ventajas: The crew was exceptional, the service was great and the entertainment options were abundant. Great flight!
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8,0
Ventajas: Flight on time, seats comfortable.
Desventajas: For such a short flight no improvements are needed.
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10,0
Ventajas: Comfortable seats, new plane and friendly crew.
Desventajas: Food needs to improve. Pasta versus pasta is not a choice.
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7,0
Ventajas: Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat
Desventajas: Seat
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6,6
Desventajas: Significant delays
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5,6
Desventajas: The flight from London to Miami was great! The one from Miami to Las Vegas was awful. No seat-back entertainment screens, not power outlets so you could watch on your own device, one bottle of water for a five hour flight, and ride, inattentive cabin crew. I should point out that while I booked through BA, both flights were operated by American Airlines.
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10,0
Ventajas: Crew is very attentive and working hard during trying times.
Desventajas: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.
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9,3
Ventajas: The crew was fabulous. Very helpful and upbeat!
Desventajas: The food wasn’t very good.
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8,0
Ventajas: We were able to leave the country quickly.
Desventajas: It was freezing on the plane.
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2,0
Ventajas: Literally nothing.
Desventajas: It could have happened.
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10,0
Ventajas: Crew were polite
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10,0
Ventajas: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.
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10,0
Ventajas: everything was fine. uneventful
Desventajas: Food
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10,0
Ventajas: everything was fine. uneventful
Desventajas: food
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10,0
Ventajas: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.
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4,6
Desventajas: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.
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4,6
Ventajas: No and no.
Desventajas: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.
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10,0
Ventajas: Glenlivet whisky for free
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6,3
Ventajas: My air hostess was very friendly and kind
Desventajas: Food for vegetarians
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9,3
Ventajas: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.
Desventajas: The tv news on BBC was 1 week old.
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6,0
Ventajas: The crew were gracious and attentive to keeping us hydrated in Economy.
Desventajas: The seats were uncomfortable on this full flight, the food was average.
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5,0
Desventajas: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.
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5,6
Desventajas: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!
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8,3
Ventajas: The fact that we had dinner and a snack was great! The crew were fantastic!
Desventajas: It was a bit cramped but overall it was a wonderful experience
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6,8
Ventajas: Crew!
Desventajas: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.
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4,0
Desventajas: It would be nice if at least snacks and a cup of water were provided.
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6,0
Ventajas: nothing
Desventajas: everything
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9,0
Desventajas: The pancake was not cooked enough couldn’t eat it
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7,3
Ventajas: Plane was clean
Desventajas: Food could be better!
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8,0
Desventajas: Too warm in the cabin
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6,0
Desventajas: 1 hour delay in departure from Lisbon
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6,0
Ventajas: It’s ok
Desventajas: Timing and food
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9,6
Ventajas: Great crew.
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9,0
Ventajas: Crew members were very friendly.
Desventajas: It would help to train them on how pour wine without spilling.
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3,6
Ventajas: Crew.. single person was okay. Overall company operation plus late flight was poor
Desventajas: Luggage handling could be better. Flight on schedule will be good.
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Estado del vuelo
Mapa de rutas de British Airways
Principales aeropuertos en los que opera British Airways
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Londres-Gatwick (LGW)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Ámsterdam-Schiphol (AMS)
- Aeropuerto Edimburgo (EDI)
- Aeropuerto Glasgow (GLA)
- Aeropuerto Barcelona Barcelona-El Prat (BCN)
- Aeropuerto Mánchester (MAN)
- Aeropuerto Dublín (DUB)
- Aeropuerto Berlín Brandenburg (BER)
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Aberdeen (ABZ)
- Aeropuerto Zúrich (ZRH)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Niza Aeropuerto Internacional de Niza-Costa Azul (NCE)
Información de contacto de British Airways
- BA Código IATA
- +44 344 493 0787 Llamar
- britishairways.com Visita
Política de cancelación de British Airways
Según avanza la situación con el coronavirus (COVID-19), British Airways actualizará sus políticas en concordancia. Ponte en contacto con British Airways directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de British Airways aquí: British Airways Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.