Ventajas: Needed to change my drop off Customer service agent was very helpful
Desventajas: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting
Ventajas: Never know. HaD to cancel due to covid 19 ban
Desventajas: no freaking covid 19
Desventajas: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.
Ventajas: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.
Desventajas: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.
Ventajas: Staff were friendly.
Desventajas: Return was not logged in until i called 3 days later. Spending 30+ minutes on hold to get a service representative suggests I am not the only one experiencing issues with Thrifty.
Ventajas: The staff was very nice, and the car was clean also.
Desventajas: Can't thank of anything just yet.
Desventajas: The pickup took way to long. I saw another company process 4 customers while I was getting my car.
The drop off was easy, however my return didn't get processed so I started getting charged for additional days after I turned my car in.
Ventajas: The car was a nice model and after the long wait at check-in, the attendant was friendly and very helpful.
Desventajas: The car smelled like someone had been smoking pot in it. It was pretty unpleasant. The wait time at check in was also a lot longer than I would have expected.
Ventajas: The lady working the counter was friendly and great at what she does, it went quick, and she reminded me about the Chicago tolls, I was very glad to have bought a toll pass.
Desventajas: Signs in the garage, I had to roam around a bit to find the spot. Spot numbers on the floor are kind of worn off.
Desventajas: Staff not super friendly and aggressive with the upsale options
Desventajas: Was given a car that had been smoked in before, then was charged for the cleaning fee for it when I didn't ever smoke in it.
En promedio, un auto de renta desde Thrifty a Chicago cuesta $53 por día.
El tipo de auto más reservado desde Thrifty en Chicago es Mediano (Hyundai Elantra o similar)
Thrifty tiene 2 puntos de renta en Chicago. Echa un vistazo a nuestro mapa de puntos de renta de Thrifty y encuentra los mejores autos de alquiler cerca de ti.
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