Opiniones de los huéspedes
Opinión general
9,0
Excelente
Basado en 130 opiniones
Limpieza
9,0
Confort
9,0
Recogida/entrega
9,0
Relación calidad-precio
9,0
Ir al contenido
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Comentarios recientes
Puntuación de viajeros
33
10
6
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7,6
Ventajas: Easy pick up and drop off. People were nice.
Desventajas: There was only one agent at the counter and it took almost 45 minutes to obtain my car.
opinión proveniente de
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8,8
Ventajas: Very quick and seamless pick-up and return, no more than 5 minutes each if that. Was upgraded to a larger car.
Desventajas: Cheaper. It seems that car rentals are more expensive than they were a few years ago.
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4,4
Ventajas: Drop off was quick but not clearly marked. The car itself was clean with no issues.
Desventajas: We waiting in line for 30-45 minutes to get our car and then were unhappy with the rental options. We ended up having to “upgrade” to get a car that was really too small for what we needed.
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2,0
Desventajas: After making and confirming a reservation weeks in advance, they had no cars available when we arrived at the airport. We were told they probably would have one in 45 minutes to 2 hours. So, we went to the Avis desk, and got a car right away. and for less cost than with Alamo.
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6,0
Desventajas: Upon pick up of my vehicle, no vehicle was ready and there was a 45 minute delay in obtaining a car. The staff said all cars were being disinfected. But I had a reservation and they should have had a disinfected car ready for me. The delay caused my daughter and I to be late for a planned activity and not the start to our vacation we hoped for.
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10,0
Ventajas: Vehicle was nice
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5,6
Ventajas: The car seemed to be in great mechanical condition and was comfy to drive for hours at a time.
Desventajas: The car was dirty and did not appear that anyone had washes it before I picked it up.
opinión proveniente de
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9,2
Ventajas: Roberto was very considerate. He was concerned about the rain and gave me a free upgrade. I was a little nervous when I got to the car and saw it was a hybrid, but it was easy to figure out and only took 4 gallons to fill after 3 days! Drop off was simple as I just had to drop the keys in the box
Desventajas: Honestly all the other car rental companies could learn from Alamo - especially regarding customer service. Will always use Alamo from now on!
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10,0
Ventajas: The staff was very friendly and helpful .. easy pick up easy drop off !!
Desventajas: Great experience will rent from Alamo again
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10,0
Ventajas: The staff while checking in and dropping off were excellent. Super friendly and helpful!
Desventajas: Nothing really, it was a great experience.
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7,2
Desventajas: The interior was vacuumed but the dash was not wiped down thoroughly.
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2,0
Ventajas: Was not able to pick this car up - the counter was closed! we were told we could pick keys up at the National counter - it was closed also. Rented from Hertz which was very open and ready to serve customers.
Desventajas: Have main call center give out correct information
opinión proveniente de
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