Ventajas: They actually had the car that I reserved. All other locations for the same company had nothing available. Of course, didn’t find this out until after making a reservation with them.
Desventajas: It would have been nice if this location answered there phone in order to determine availability.
Ventajas: Pick up terrible. Didnt have vehicle i rented. Didnt know when they would have it. Had family trip planned so needed bigger vehicle and didnt have even suv. No call to let me know so after waiting in line 20 min (only 1 guy working) thats when i found out.. So frustrating and unprofessional.
Desventajas: Could have called ,txt, emailed. Had all my contact info. Saw rental sheet only had 12 pick ups. #1 question do i have all vehicles for today??
Ventajas: They call me to let me know they didnt have the car the there was going to call me back soon it was available. And they never call back
Desventajas: Better communication
Desventajas: Everything was wonderful
Desventajas: I wanted to extend the rental, but no one ever called me back. I called enterprise and spoke with three different people who could not help me.
Ventajas: The staff was friendly but was understaffed on the busiest traveling day of the year. I waited in line for 1 full hour.
Desventajas: Outside of waiting in line for an hour because the Enterprise desk had only one guy waiting on everyone and one gut cleaning cars, it was fine.
Ventajas: Staff was friendly and efficient. My car was very nice and larger than I reserved but I didn’t get upsell
At the desk. Would certainly use again
Desventajas: My car smelled like smoke but otherwise was very clean.
Desventajas: Let anyone booking of your site know they have to have a credit card if they are local.
Ventajas: Helpful staff, nice car.
Desventajas: Nothing, it was fine.
Desventajas: High price
Easy Rental Process
Ventajas: The price was amazing. Check in was easy and fast. I got the perfect SUV for the trip (had to pick it up from an airport).
Desventajas: The insurance information is a little weird. I'm not sure if it's better to just rent through enterprise or not.
Desventajas: One tire was 30 psi over inflated and the other 3 were under inflated by 8 psi. This was a safety issue that could have led to dire results had I not completed a quick safety check prior to my road trip. Quality checks need improvement.
En promedio, un auto de renta desde Enterprise a Newport News cuesta $56 por día.
El tipo de auto más reservado desde Enterprise en Newport News es Mediano (Hyundai Elantra o similar)
Enterprise tiene 6 puntos de renta en Newport News. Echa un vistazo a nuestro mapa de puntos de renta de Enterprise y encuentra los mejores autos de alquiler cerca de ti.