Desventajas: The vehicle was shaking very bad on the highway
Ventajas: Staff was great, efficient. Car was a good ride.
Desventajas: Someone had smoked in the vehicle and it smelled of deodorized stale cigarette smoke.
Ventajas: Tengo un problema con el dinero de la renta del carro aun no eñ deposito no lo regresaron
Ventajas: Staff was fine. The vehicle was clean.
Desventajas: I wish they had a way to pick me up, or deliver the vehicle. Not a huge deal.
Ventajas: Customer service was helpful with the refund.
Desventajas: I arrived 10 minutes late for my reservation and the Hertz employee wouldn’t release my vehicle, despite the fact that I had prepaid. Customer service assured me that the reservation would be held for 2 hours, but the nearest Hertz location didn’t have any vehicles available.
Ventajas: Staff was amazing at both pick up and drop off, a vast improvement from past experiences.
Ventajas: Really nice vehicle, clean and roomy would definitely recommend and would use this site again for future use.
Desventajas: When returning the vehicle employee's were not around causing a delay in getting help returning car.
Desventajas: Staff was not friendly and very slow.
Hours are not great, and they did not have a drop box.
There was no car ready for pick up
Desventajas: I went to pick up my rental around noon and was told they will call me when they had a care ready. I went to their office around 4:45 pm, knowingly they close at 6 pm. They still did not have a car ready. Then the lady offered me to burrow a car for 1 day and only a few hours. I was confused how would that benefit me as I had requested the car rental for 5 days to go on vacation with my kids. It was a frustrating experience over all.
Desventajas: First car smelled of foul smoke, had to exchange it. They should never have given me a car that smells of smoke especially if their policy is no smoking in vehicles or a cleaning fee of $300 dollars is charged. Obviously, they pocketed the money and didn't clean the car
Ventajas: The staff was friendly.
Desventajas: The car, a small car, I reserved was not there when I arrived to pick up. This location only had one vehicle, a large 4-door truck that rented for far more than I had set out to pay.
En promedio, un auto de renta desde Hertz a Newport News cuesta $47 por día.
El tipo de auto más reservado desde Hertz en Newport News es Mediano (Hyundai Elantra o similar)
Hertz tiene 2 puntos de renta en Newport News. Echa un vistazo a nuestro mapa de puntos de renta de Hertz y encuentra los mejores autos de alquiler cerca de ti.