Valoraciones de viajeros
Opinión general
6,9
Bueno
Basado en 148 opiniones
Abordaje
7,2
Confort
7,1
Tripulación
7,6
Entretenimiento
6,1
Comida
6,2
Encuentra vuelos baratos en Seaborne Airlines
Ida y vuelta
Económica
Información sobre Seaborne Airlines
| Código IATA | BB |
|---|---|
| Rutas | 19 |
| Ruta principal | San Juan Luis Muñoz Marín a San Juan Luis Muñoz Marín |
| Aeropuertos en los que opera | 11 |
| Aeropuerto principal | San Juan Luis Muñoz Marín |
Comentarios recientes
Puntuación de viajeros
18
13
10
4
17
-
7,0
Ventajas: The crew all right ,the seats not that confort.
opinión proveniente de
-
7,0
Desventajas: Flight was 2-1/2 hours late departing and no updates were provided during the entire delay
opinión proveniente de
-
4,5
Ventajas: Crew on board flight was great.
Desventajas: Flight was really late. No one said anything to travelers. We were just waiting. Airport crew needs CS training.
opinión proveniente de
-
2,0
Horrible service
Ventajas: I didnt like nothing flight was delayed the workers are horrible they all have attitudes if you don't want to do your job find a new one the pilot was awesome did a great job he got us there early after the delays
Desventajas: I didnt like nothing flight was delayed the workers are horrible they all have attitudes if you don't want to do your job find a new one . The paying customers should not have to go to a flight that has been over booked and told he came there for nothing.
opinión proveniente de
-
5,3
Ventajas: Los empleados
Desventajas: Se atraso demasiado
opinión proveniente de
-
10,0
Ventajas: Early and short flight but friendly In Flight staff
opinión proveniente de
-
8,0
Ventajas: Very short flight but at least water bottles were offered.
opinión proveniente de
-
2,0
Lost luggage.
Desventajas: The airline lost my luggage from the plane to the ramp. Then the response was that they did not what happende to the bag.
opinión proveniente de
-
10,0
Ventajas: Great flight!
opinión proveniente de
-
4,3
Flight was delayed 5 hours with no real explanation
Desventajas: The five hour delay without any concrete information or explanation.
opinión proveniente de
-
2,0
Desventajas: i coud not get on the plane and had to buy another ticket
opinión proveniente de
-
10,0
Ventajas: Everything was fast and efficient. Left early and arrived even earlier!!
opinión proveniente de
-
8,0
Ventajas: it was on time
opinión proveniente de
-
5,6
Ventajas: Everything.
Desventajas: N/A
opinión proveniente de
-
2,0
Lack of Customer Service
Ventajas: Nothing.
Desventajas: They cancelled my trip and asigned me another flight three days later without any credit or some reward! They did nothing!!!!
opinión proveniente de
-
2,0
Desventajas: I tried to cancel this flight several months ago after the hurricane wiped out our rental house and you guys would not allow it. So I did not take this flight and will not book through you guys again.
opinión proveniente de
-
10,0
Ventajas: Ease of boardin Attention to safety.
Desventajas: The landing was exciting.
opinión proveniente de
-
4,0
Ventajas: Nothing really
Desventajas: Pilot did not know how turn smoothly. Couldn't control the thrust in the engines and it felt like we were in a washing machine and flight was delayed 2 hours
opinión proveniente de
-
2,0
Desventajas: I need to talk to someone in top management at kayak. I am being totally screwed by Vayamo and you all are ultimately responsible. Please have someone call me at 504-415-8434 or send me a phone # to reach you
opinión proveniente de
-
8,3
Desventajas: These planes are REALLY old. I flew on 4 flights with Seabourn. It’s time to update the fleet!
opinión proveniente de
-
2,0
Terrible Hurricane Policy
Desventajas: Due to the hurricane, we were unable to travel. Seaborne wouldn't even give us a credit, we would have to pay a transfer fee to even move the flight to a later date.
opinión proveniente de
-
2,0
Flight canceled and terrible follow up service
Ventajas: Nothing
Desventajas: Had to stay overnight - still fighting for reimbursement for flight. Probably screwed on the hotel bill as I did not want to go to the low end hotel they were going to put us up at.
opinión proveniente de
-
4,0
Ventajas: Flight time
Desventajas: Way over priced for the quality
opinión proveniente de
-
10,0
Ventajas: On time
opinión proveniente de
-
10,0
Ventajas: Everything
Desventajas: Nothing
opinión proveniente de
-
10,0
ON TIME ??
Ventajas: i DON'T UNDERSTAND HOW WE WERE ABLE TO LEAVE 20 MIN EARLY AND THUS LAND 20 MIN EARLY. I UNDERSTAND THAT SEABORNE WANTS TO HAVE EVERYONE READY TO BOARD EARLY BUT WHAT ABOUT THE PASSENGER WHO IS JUST ON TIME.
opinión proveniente de
-
5,0
Desventajas: Extremely hot unable to hear flight crew speaking through speaker. Had to sit on plane and wait for aircraft next to us to leave over 15 mins
opinión proveniente de
-
4,6
Poor front desk service
Ventajas: Seaborne is usually a pretty decent airline, haven't had any significant problems before this.
Desventajas: I guess it was my fault for not double checking but according to the booking site my bike charge was $60. This seamed reasonable as most major us airlines charge around $100 and Winair charged $20 on the way there. Turns out it's $200 which is more than I paid for the actual ticket. Very unfortunate as I would have never booked with them in the first place had I known the real charge. For anyone traveling with sporting equipment I do not recommend Seaborne at all. Lady at checkin was pretty poor service as well. Learned my lesson and will stick with winair!
opinión proveniente de
-
6,0
Boarding Group Uncommunicative
Ventajas: The flight was easy and quick.
Desventajas: The gate agents were uncommunicative. We were nearly 45 minutes late boarding and nothing was said. The flight showed a "boarding" status for half an hour before anything was said to us. I can handle late departing flights, but I don't like when no communication is provided explaining the issue.
opinión proveniente de
-
2,0
Stole my tablet from my carry on
Ventajas: Not to be trusted.
Desventajas: Never fly with them again.
opinión proveniente de
-
2,0
Gate Staff is helpful they should find a job with
Ventajas: The gate staff did what they could to help stranded passengers. I have nothing but empathy for them
Desventajas: My daughter and I were on 2 different airlines I was stranded in St Thomas and she was alone in San Jaun. There isn't enough room to write all that happened on my last two trips on this airline so I will leave it at "there is no way I will book a ticket with Seaborne again!" Their schedule the post is pure fiction and they cannot be trusted if you have plans or connections.
opinión proveniente de
-
6,0
Ventajas: Flight attendants were real nice... fast andcomfortable plane....
Desventajas: I Will NEVER travel with Seabourne again as they charged me $200 each way for taking one surfboard with me to Tortola... ended up paying $678 for the flight, iamaProfessional Surfer and needed my boards for my stay there...I will warn all of my friends Never to travel on Seaborne as the other airlines flying from San Juan to Tortola do not charge for surfboards... After paying for the boards the lady in the counter told me she could not guarantee the surfboards were going to fit in the plane either.... I hope Seaborne reads this and takes note... Thank You
opinión proveniente de
-
2,0
Seaborne did not fly and did not help make alterna
Desventajas: Our 10 AM flight never took off due to mechanical problems. Some passengers were notified the day before, others, including me, were not. The next available flight on Seaborne might occur 2 days later. The airport agent said she had no internet connection with Seaborne headquarters in Puerto Rico, so could not help with scheduling or paying for an alternate flight or reimbursing us for the canceled flight. Dealing with other airlines by phone and a hotel by internet (our connection in the airport was fine), we bought tickets for flights on other airlines and reserved a hotel. We flew out on Winair at 8 PM.
opinión proveniente de
-
8,0
Ventajas: Great staff
opinión proveniente de
-
4,6
Lost luggage
Desventajas: Took a short plane ride from an island to another island and they lost our luggage from that.
opinión proveniente de
-
7,6
Desventajas: Flight was delayed
opinión proveniente de
-
7,5
Remodel Gate area in San Juan
Ventajas: Convenience
Desventajas: The moldy, poorly air conditioned gate area in SJU
opinión proveniente de
-
3,0
Desventajas: To small...
opinión proveniente de
-
6,3
Ventajas: On time, no unnecessary hassle with carry-on bags, spacious Saab plane compared to some on this route.
Desventajas: Boarding gate was a the back of beyond, a long walk with bags. No facilities in that area, yet the airport was virtually deserted, so a "better" gate area appeared to be an option.
opinión proveniente de
-
8,0
Ventajas: Price and time
Desventajas: Lot of noise high pitch inside cabin
opinión proveniente de
-
6,5
Its ok
Ventajas: The service
Desventajas: The A/C is mediocre.
opinión proveniente de
-
2,0
Desventajas: When we got to the airport in Santo Domingo we were told the flight had been cancelled, no explanations were given. We were just taken to a hotel and told we would be picked up the next day for a flight at 1pm. Many of us worked the next day, myself included. Some people took an earlier flight on another airline, but had to pay for that airline ticket. in my case, if I don't come in to work, I dont get paid, so I lost $1000 for not coming in to work on monday thanks to the inefficiency of Seaborne Aurlines. What really made matters worse was the fact that nobody was there to give us any explanations as to why the flight was cancelled and no compensations were given.
opinión proveniente de
-
10,0
It was a quick flight. No complaints
Ventajas: That it was quick and roomy
Desventajas: The not-so-soft landing
opinión proveniente de
-
8,0
Ventajas: Price
Desventajas: We did not leave SJ until an hour late , in the meantime passengers were given no information on the delay's cause
opinión proveniente de
-
2,0
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
-
8,5
Desventajas: A bit delay on departure in San Juan.
opinión proveniente de
-
2,5
Desventajas: Boarding was 30 mins late and no reason was given. Seemed cheap and unprofessional.
opinión proveniente de
-
10,0
Caribbean Easy ...
Ventajas: Effortless, good service and flight; Pilot tried to make it as smooth a flight as possible, even despite bad weather in the area. General ease of boarding; minimal and simple, which is enough for such a short flight.
opinión proveniente de
-
8,3
Ventajas: Things moved along in an efficient way.
opinión proveniente de
-
2,0
Cancelled last minute with no assistance from staf
Desventajas: This flight that didn't happen was one of the worst experiences ever. Seaborne cancel the flight due to weather and then the two staff members present at the airport did little to nothing to ease the fears or answer the questions of people who's flight had been canceled. They did nothing to rebook us and told us there would be no flight rescheduled and literally left us stranded in Saint Maarten and all on our own to try to find a very expensive alternative way out of the country. My sister and I had to buy a same day expensive ticket on JetBlue which thankfully was going to the same destination as a canceled flight. Everyone else on the plan my sister and I had to buy a same day expensive ticket on JetBlue which thankfully was going to the same destination as are canceled flight. Everyone else that was on the plane missed all of their connections with no solutions offered. I have yet to see a refund from this flight either. The most frustrating part was the complete lack of concern for their customers and even over rudeness of the employees we dealt with
opinión proveniente de
-
2,0
Desventajas: We got off the ship early, rushed to the airport only to find out that our flight was canceled with no explaination and we could not get another flight out for 7 hours
opinión proveniente de
-
8,0
Thanks Malisa! @ Seaborne BIS
Ventajas: Malisa, who works for seaborne, in BIS, was very knowledgeable and helpful when we were entering and exiting the island. She worked diligently as a couple of her coworkers appeared rather unconcerned. She went above and beyond.
Desventajas: 2 hour delay
opinión proveniente de
-
2,0
Late for the flight
Desventajas: I was late to my flight because the TSA at San Juan Airport was extremely slow. to my surprise Seaborne charged a $75 rescheduling fee. BE Aware!! I understand this was not there fault and should be more directed to the TSA and i did send them a complaint. there were 4 of us in the same situation and we were 5 minutes late for the flight. There were empty seats on the later flight so it was not like we were taking up sold seats on the next flight. a little courtesy will go a long way unhappy flyer and will not fly with Seaborne in the future
opinión proveniente de
-
10,0
Ventajas: staff very personable
opinión proveniente de
-
2,0
Desventajas: they cancelled the flight for no reason and then tried to bump us 2 flights when their was a flight in between
opinión proveniente de
-
8,3
It works
Ventajas: Was nervous about taking this airline for connection to St. Kitts but was pleasantly surprised. Staff was courteous, flight on time, well coordinated and landed on time. Definitely will consider taking again to St. Kitts.
Desventajas: Planes are Saab older model, but flight was short enough and in-flight crew was great.
opinión proveniente de
-
10,0
Desventajas: Excelente
opinión proveniente de
-
10,0
Ventajas: The people on the ground were courteous and unhurried. It did not seem the usual TSA headache. A very beautiful and enjoyable trip.
opinión proveniente de
-
8,0
Ventajas: On time and efficient.
opinión proveniente de
-
5,0
Ventajas: On time
Desventajas: Seats are way too uncomfortable. I believe that at least water should be available for free, especially since it is known that airplanes a very dry environments. It was a night flight: Crew was chatting very loudly all the time and had the light on very bright.
opinión proveniente de
Estado del vuelo
Mapa de rutas de Seaborne Airlines
Principales aeropuertos en los que opera Seaborne Airlines
- Aeropuerto San Juan Luis Muñoz Marín (SJU)
- Aeropuerto Saint Thomas Island SPB (SPB)
- Aeropuerto Christiansted Sea Plane Base (SSB)
- Aeropuerto Christiansted Henry Rohlsen (STX)
- Aeropuerto Basseterre Robert Bradshaw Intl (SKB)
- Aeropuerto Santiago de los Caballeros (STI)
- Aeropuerto Simpson Bay Princess Juliana (SXM)
- Aeropuerto Road Town Beef Island (EIS)
- Aeropuerto Roseau Douglas–Charles (DOM)
- Aeropuerto Saint Thomas Island Cyril E King (STT)
- Aeropuerto The Valley Wallblake Intl (AXA)
Información de contacto de Seaborne Airlines
- BB Código IATA
- +1 866 359 8784 Llamar
- seaborneairlines.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.