Ventajas: The pickup and drop off were very easy and efficient!
Desventajas: The only problem I had, I did the prepay with my debit card, but to expedite the process at the rental location, I put my deposit on my credit card, but the system charged my deposit and the rental charge to my credit card, so I had extra money tied up on the rental that needed to be charged, and it takes forever for credit card companies to release those funds, so my suggestion would be to prepay with your credit card to avoid having this problem
Ventajas: Got a nice jeep...
Desventajas: After waiting 2+ hours cuz they overbooked, made me very late for an appointment which caused me to be hit with a $45.00 fee so I really didn't save any money or time -it cost me more be and the location is very strange not very confident.
Ventajas: People were nice...
Desventajas: 1) Give us the car that was promised 2) Don’t make us drive around to a different airport to pick up a totally different car. 3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
Desventajas: Had to take a taxi to another location which was $30 and then had to wait an hour for a car to be brought from the location we were at originally with an infant with us. Car had less than a half tank of gas and no one went over the condition of the car with us.
Ventajas: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
Desventajas: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
Desventajas: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
Desventajas: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
Ventajas: The car
Desventajas: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Ventajas: Extremely friendly and extremely helpful.
I loved it easy no hassle
Ventajas: Customer service, prompt and efficient.. provide the necessary details.
Desventajas: Cleaning of the car, especially the interior.
Crappy cars but nice staff
Ventajas: Your agents are super nice
Desventajas: At the airport, I was bullied by a female agent as I left the lot — she literally pulled a car in front of me so I was blocked off. I was given not only the most basic car that reminded me of a 1990 car I owned, but a car with two broken hub caps that were so torn up that one was about to fall off and was vibrating and making a nasty humming noise...I did t notice until I got off the freeway to check if I had a flat tire....so I called to complain but NO ONE answered for ages....so I called the main number and they sent me to a city location to switch it out where they only had an old filthy car that seemed to have been sitting for years and another “upgrade” Mitsubishi Lancer that had painted on “X’s” all over the car (identifying all the damage) which was soooooo embarrassing to drive especially driving up to the Ritz and Hyatt valet. I paid insurance on a rent-a-wreck and drove them around with utter humility. The agents tried their best to help me out (they were super nice!) but I guess it’s all they had. But given the junk I drove, I’m never renting from Avis in O.C. Again, however.
You don’t get the car you reserve
Desventajas: I didn’t like that that I didn’t get the car I reserved. If you don’t have it, give me the next class up at the same price. Don’t tell me I’m welcome to try one of the other rental companies. I spent my time searching, you made me an offer, now live up to it!
En promedio, un auto de renta desde Avis a Long Beach cuesta $58 por día.
El tipo de auto más reservado desde Avis en Long Beach es Económico (Hyundai Accent o similar)
Avis tiene 3 puntos de renta en Long Beach. Echa un vistazo a nuestro mapa de puntos de renta de Avis y encuentra los mejores autos de alquiler cerca de ti.