Valoraciones de viajeros
Opinión general
6,5
Bueno
Basado en 165 opiniones
Abordaje
6,9
Confort
6,5
Tripulación
7,5
Entretenimiento
5,1
Comida
5,7
Encuentra vuelos baratos en TUI fly
Ida y vuelta
Económica
Información sobre TUI fly
| Código IATA | X3 |
|---|---|
| Rutas | 320 |
| Ruta principal | Rabil a Espargos Amilcar Cabral Intl |
| Aeropuertos en los que opera | 36 |
| Aeropuerto principal | Düsseldorf Intl |
Comentarios recientes
Puntuación de viajeros
6
11
8
7
7
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2,0
Ventajas: I could not get on the flight, so nothing.
Desventajas: I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service.
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6,6
Ventajas: Crew
Desventajas: Check In and boardung
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2,0
7 hours delay
Ventajas: Without previos announcement
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9,3
Ventajas: Hassle free boarding. Considerate crew.
Desventajas: The seats were uncomfortable.
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5,0
Ventajas: The crew was very helpful
Desventajas: It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip
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5,0
Got to our destination on time; process could have been more pleasant
Ventajas: good price; flight and baggage arrived on time
Desventajas: Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.
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7,0
Desventajas: The entretaiment
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5,6
Ventajas: The entertainment
Desventajas: They delay the flight and boarding was very disorganized
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3,5
never ever again!
Ventajas: quite new plain
Desventajas: Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
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2,6
LOST BAG ON SKI TRIP
Ventajas: Not much.
Desventajas: Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
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6,6
Nice crew but terrible logistics
Ventajas: The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle.
Desventajas: They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
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2,0
Lost the luggage
Ventajas: Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
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6,6
Flight delayed more than 12 hours
Ventajas: Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!
Desventajas: Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
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4,3
Uncomfortable
Ventajas: My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
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2,3
120 ero
Ventajas: When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
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2,0
Desventajas: Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
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3,6
Desventajas: No service at all.
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10,0
Ventajas: Service is great def gonna use them more !!!!
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4,6
Hidden fees
Ventajas: Quick, smooth flight
Desventajas: I ended up paying 60 eu either way for my bag
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6,0
Desventajas: No food, no entertainment
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6,4
A good airline with a confused Identity
Ventajas: AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte.
Desventajas: What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business.
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2,0
Like taking a bus to hell with thieve on board
Ventajas: Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!
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6,0
Desventajas: The landing. The pilot left a dent on the runway.
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9,3
I would definitely fly AirBerlin again!
Ventajas: The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding.
Desventajas: The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport.
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8,3
Comfortable flight
Ventajas: Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple.
Desventajas: Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing.
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6,6
Bare bones
Ventajas: Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean.
Desventajas: No beverage service. Having to leave terminal A and go through security again at C.
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6,6
Change terminal headache
Ventajas: Flight arrived on time despite late departure. Friendly and professional staff.
Desventajas: Having to depart terminal A and go through security again at terminal C
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8,0
Read the fine print
Ventajas: AB is a new efficient carrier that delivers what it promises
Desventajas: The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake.
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8,0
was fine
Ventajas: Good short flight, with free drinks/snack
Desventajas: It was all fine
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4,6
Baggage lost
Desventajas: Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard.
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4,0
Watch out for checked bag fees
Ventajas: Quick flight with good service
Desventajas: We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow.
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8,0
Short easy flight
Ventajas: Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries.
Desventajas: No entertainment but flight was so short it didn't matter
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9,3
Desventajas: Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did.
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2,0
I was kicked off of the flight and no one took re
Desventajas: I have never seen such a failure of leadership and I will go public with this story. I am a Jewish American who lost most of my family in world war 2. This is an experience that has shaped my whole exsistance and I was almost arrested for saying the word "nazi" under my breath. The police came and when I mentioned my history And I was told that I need to forget the past and that saying the word "nazi" is illegal in Germany. I was not allowed on the flight (and any others for the rest of the day) and no one would give me their name. The supervisor who never came down to talk to me told his workers not give me his name. My husband and I were forced to buy new tickets with Luftanza. I am going public with this story and it's cruel irony. There will be consequences. Shame on air berlin.
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7,6
Good for a quick hop
Ventajas: Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room.
Desventajas: We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems.
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8,4
Ventajas: Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average
Desventajas: Boarding was a bit disorganized; did not use groups listed on tickets.
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4,0
Another two hour delay
Ventajas: Eventually arrived at my destination
Desventajas: Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown.
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2,0
Delayed 2.5 hours
Desventajas: Delayed for two hours with no explanation
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2,3
Not worth the money
Ventajas: Not much
Desventajas: I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!
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6,6
Ventajas: Tripulación
Desventajas: Registro y embarque
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2,0
7 horas de retraso
Ventajas: Sin anuncio previo.
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9,3
Ventajas: Sin problemas de embarque. La tripulación considerados.
Desventajas: Los asientos eran incómodos.
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5,0
Ventajas: El personal era muy servicial
Desventajas: Nos tomó para siempre conseguir nuestra tarjeta de embarque porque el sistema del aeropuerto tenía problemas para nosotros. Estábamos a punto de llegar tarde para el avión y ni siquiera para ir en el viaje
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5,0
Llegamos a nuestro destino a tiempo; el proceso podría haber sido más agradable
Ventajas: buen precio; el vuelo y el equipaje llegaron a tiempo
Desventajas: Realmente larga cola en el aeropuerto, aunque prácticamente todo el mundo hace el check-in por adelantado en Internet. Me pareció desagradable y estresante estimar el peso del equipaje y pagar por el equipaje facturado en línea debido a la pesada pena de $ si espera hasta llegar al aeropuerto. Creo que esto está hecho para que no tengan que personal más adecuadamente en los mostradores de check-in del aeropuerto. Los asientos no eran cómodos (no había mucho cojín) y la habitación para las piernas estaba apretada.
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7,0
Desventajas: El entretenimiento.
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5,6
Ventajas: El entretenimiento
Desventajas: Vuelo retrasado y un embarque muy desorganizado
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3,5
¡nunca más!
Ventajas: bastante nuevo claro
Desventajas: ¡comodidad horrible en la llanura, demasiado menos espacio para las piernas, sillas muy incómodas! Demasiado caliente en el interior, nada que hacer en el 4 horas de vuelo, sin entretenimiento.
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6,6
La tripulación era agradable pero la logística era terrible
Ventajas: La tripulación y la comida eran muy agradables. Desafortunadamente, pasar del punto A al punto B fue una lucha.
Desventajas: No dejaron suficiente tiempo para los vuelos de conexión (tocamos al mismo tiempo que mi vuelo de conexión iba a bordo), y se desataron muchos pasajeros en el último minuto sin enviar su equipaje al vuelo de conexión. Perdí mi equipaje y todavía no lo he encontrado.
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2,0
Se perdió el equipaje
Ventajas: Tardado dos horas, eso está bien, pero no poder localizar el equipaje es un gran malestar y estrés
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6,6
El vuelo se retrasó más de 12 horas
Ventajas: La gestión de la situación por parte de la tripulación, reservó un hotel con desayuno para todos los pasajeros, que era agradable, pero aún así...
Desventajas: El vuelo se retrasó más de una hora primero, luego nos embarcamos tarde, luego nos pidieron que bajáramos del vuelo (debido a problemas climáticos) terminamos en un hotel durmiendo unitl al día siguiente (12 horas en general)
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4,3
Incómodo
Ventajas: Mi marido y yo somos personas altas, de más de 6 pies y este fue el asiento más pequeño e incómodo en el que hemos estado. Nos pusieron en el último asiento y ni siquiera podíamos meter las piernas. Entonces cuando la persona delante de mí intentó poner su asiento detrás estaba en tanto dolor tuve que pedirle que lo llevara de vuelta. También querían cobrarnos 120 dólares por una bolsa cuando nuestro vuelo era de sólo 100 dólares, ¡lo que era ridículo! Afortunadamente el personal era lo suficientemente agradable como para renunciar a esa tarifa para nosotros.
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2,3
120 euros
Ventajas: Cuando llegamos al aeropuerto y fuimos al mostrador de Air Berlin resultó que el billete no incluía el equipaje. El vuelo de Tel Aviv a Berlín incluía una maleta, pero no de Berlín a Tel Aviv. Pagamos 120 euros por el equipaje, aunque no hemos visto una invitación para pagar por adelantado. Nadie intentó ayudarnos, y la actitud era fría y arrogante.
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2,0
Desventajas: Causado daños en mi equipaje y lo reporté y enviaron todos los documentos necesarios. Han pasado dos semanas y la empresa todavía no me ha contactado.
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3,6
Desventajas: Ningún servicio.
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10,0
Ventajas: El servicio es genial sin duda va a usarlos más!!!!
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4,6
Tasas ocultas
Ventajas: Vuelo rápido, agradable
Desventajas: Acabé pagando 60 euros igualmente por mi equipaje
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6,0
Desventajas: No hay comida, no hay entretenimiento
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2,0
Como tomar un autobús al infierno con la tieve a bordo
Ventajas: Nunca sentí que me estaban mobbed en el check de esta manera antes. El tipo solía ayudar, pero en cambio sólo hacía las cosas más difíciles para cada cuerpo. Estaba pidiendo que se volviera a embalar por razones poco claras. Obligar a la gente a abrir sus maletas en el mostrador para mover un artículo de una bolsa a la otra. Carga de una mochila del tamaño de una bolsa de mano personal. Luego a bordo del agua cuesta 3 euros por una botella pequeña. El único papel higiénico era gratis, ¡¡nunca más!!
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6,0
Desventajas: El Landing. El piloto dejó un hueco en la pista de aterrizaje.
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9,3
¡sin duda volaría AirBerlin otra vez!
Ventajas: La cantidad de cuidado de la tripulación era suficiente para dar 5 estrellas, pero también había buenas opciones de películas para ver, y no hubo problemas mientras se embarca.
Desventajas: Los asientos pueden ser un poco pequeños para alguien que es 6'4, pero esa es mi carga a soportar. Fue un poco difícil registrarse en línea antes de llegar al aeropuerto.
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Estado del vuelo
Mapa de rutas de TUI fly
Principales aeropuertos en los que opera TUI fly
- Aeropuerto Düsseldorf Intl (DUS)
- Aeropuerto Fráncfort del Meno (FRA)
- Aeropuerto Hannover (HAJ)
- Aeropuerto Heraclión Aeropuerto Internacional de Heraclión Nikos Kazantzakis (HER)
- Aeropuerto Stuttgart (STR)
- Aeropuerto Puerto del Rosario Fuerteventura (FUE)
- Aeropuerto Palma de Mallorca (PMI)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Las Palmas de Gran Canaria (LPA)
- Aeropuerto Granadilla de Abona Aeropuerto Tenerife Sur (TFS)
- Aeropuerto Rodas Aeropuerto Internacional de Rodas-Diágoras (RHO)
- Aeropuerto Hurgada (HRG)
- Aeropuerto Basilea EuroAirport Swiss (BSL)
- Aeropuerto Kos (KGS)
- Aeropuerto Colonia/Bonn (CGN)
Información de contacto de TUI fly
- X3 Código IATA
- +49 180 5 42 41 40 Llamar
- tuifly.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.